This report details the results of a qualitative study we conducted among a cohort of industry service providers to explore the strategic priorities and concerns shaping their 5G planning. 

Ultimately, we hope the findings will help provide you with a clear answer to a simple, yet profoundly important question: Are you ready to make 5G work for you?

Section 1: Waves of change

The changes service providers must undergo in order to make 5G work – not only from a technical standpoint, but from a commercial one – are significant, covering every area of their operations, infrastructure and business model.

5G presents an industry-wide opportunity to shift towards an ecosystem-based approach to network infrastructure and operations.

Section 2: Destination 5G maturity 

The why behind 5G is clear. What's yet to be defined is the how. Our maturity curve represents the theory - we wanted to uncover what's happening in reality.

Section 3: Navigating your 5G journey

Research conducted in conjunction with Deep Blue Thinking tells us most Tier 1 service providers believe themselves to be between stages one and three on the maturity curve, which means many of 5G's benefits are not yet available to their customers.

Increasing 5G maturity requires extensive planning and a deep understanding of the implications of decisions being made on all aspects of network functions and operations.

Conclusion: Reach 5G maturity

Fueled by a desire to become more agile and innovative, service providers are fundamentally changing the way they think about technology and its role in growing their top and bottom lines.

Make 5G Work: Navigating the Operational, Technical and Cultural Changes to Generate New Business Value
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