Atom Ai is an internally developed GenAI chatbot created by WWT's AI experts. It leverages advanced natural language processing capabilities to understand and generate human-like text, providing insights and support to our employees, clients and partners. The intelligent chatbot is designed to enhance productivity, streamline internal processes and spur innovation by providing quick and accurate information.

With access to varied and valuable datasets across the organization, Atom Ai provides support across five main use cases:

1. Researching WWT's services and capabilities
2. Researching past projects and case studies
3. Drafting external-facing materials
4. Identifying points of contact and subject-matter experts for a certain technology domain
5. Researching and pairing technical domain expertise with WWT's perspective embedded

More than 3,500 employees are using Atom Ai to augment tasks such as:

• Answering frequently asked questions
• Providing information on company policies and procedures
• Assisting with IT support and troubleshooting
• Offering guidance on internal tools and systems