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Webinar

How to Keep Customers Happy with AI for CX | WWT Experts

Event Overview

Data-driven organizations create more strategic, purposeful customer experiences that lead to higher customer engagement, increased loyalty and increased revenue. AI is a key component for gathering and analyzing data in real-time to make smart decisions quickly. However, many leaders struggle with unlocking the value of data and bringing AI into the mix. It shouldn’t be this difficult. We know leaders want to become more data driven. And AI can act as a key accelerant. Join WWT Managing Director of AI and Machine Learning Tim Brooks as he answers that question plus discusses specific ways AI is being used to get the job done. Tim also outlines practical steps organizations can take now to become a company built around data as they shift toward making more data-informed decisions.

Featured Speaker

Tim Brooks

World Wide Technology

Managing Director

AI, Machine Learning, and Advanced Analytics solutions strategist. Leads business development for WWT's Business and Analytics Advisors practice, a...

What to expect

WWT Experts is a recurring webinar series that highlights the people that make technology work. In each episode, host Matt Coble interviews an engineer, developer or technologist about the relevant business solutions they've created, the technologies they've mastered and the trends they're seeing in the market. Episodes are published exclusively for registered users of the ATC Platform. Registration also grants users 24/7 access to our virtual lab environments, vast partner ecosystem, trainings and proofs of concept and industry-leading research. Use our platform to:
  • Get hands-on, on-demand experience
  • Capture real-world insights and research
  • Leverage practical and actionable guidance
  • Compare, contrast and validate multi-vendor solutions
  • Think creatively about strategy
  • Tap into our industry-leading expertise and unparalleled training

Goals and Objectives

Understand how AI can be integrated into your organization to amplify your data-driven decision making and identify examples of how AI can positively affect the customer experience.

Who should attend?

Customer experience leaders; CMOs, Chief Experience Officers, VPs of Customer Service; AI engineers and enthusiasts.

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