Contributions
13 Total
5 Articles
1 Blog
2 Briefings
1 Event
2 Workshops
2 WWT Research
Contributions
13 Total
5 Articles
1 Blog
2 Briefings
1 Event
2 Workshops
2 WWT Research
Bio
Contributions
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About Jeffrey
Jeff brings 30+ years of experience in enabling companies and healthcare organizations to digitally transform their operations to create momentum in growth, scale, efficiency, customer/employee experience and risk mitigation. As an entrepreneur and consultant, Jeff spent his career as the COO/CDO of a healthcare provider and then as a transformation consultant across diverse industries like retail, quick serve restaurants, hospitality, manufacturing and healthcare.
Jeff favors the development of actionable, pragmatic approaches that can accelerate deployment of transformational results like remarkable omnichannel experiences that delight customers, higher impact business decisions driven by data, and operational efficiencies created by automation and AI. He applies his experience in business operations, design thinking, user experience, product growth, data analytics–combined with a multi-industry best practices perspective–to inspire and enable transformation initiatives that deliver meaningful business outcomes and gain a competitive advantage for clients.