Powering Productivity: How WWT & Glean Are Revolutionizing Enterprise Search

Over the past decade, rapid digital transformation has brought organizations incredible opportunities and significant challenges. With vast amounts of data scattered across various platforms, finding the correct information quickly has become a significant hurdle. WWT has partnered with Glean to help businesses adopt AI-driven enterprise search solutions that enhance productivity, efficiency and decision-making at scale.

The power of AI in enterprise search

Enterprise search solutions have become mission-critical in today's data-driven landscape. However, implementing AI can be complex and requires careful consideration. Organizations must ask:

• Is the solution secure and trusted?
• Is my data properly governed with appropriate permissions?
• Is the solution scalable and future-ready?
• Are we optimizing costs, or are we overspending on fragmented solutions?

WWT helps clients navigate these challenges through our collaboration with Glean, ensuring seamless AI adoption and maximizing ROI.

The impact of enterprise search on AI productivity

According to MENLO Ventures, enterprise search and retrieval account for 28% of all generative AI use cases, demonstrating a clear link between intelligent search and enhanced operational efficiency.

How Glean drives productivity

Glean is a cutting-edge Work AI Platform that transforms how organizations access and utilize their enterprise knowledge. A unified search interface enables employees to quickly retrieve information from diverse internal and external sources, such as documents, emails, databases and intranet pages.

With over 100 out-of-the-box integrations with standard enterprise tools, Glean ensures seamless connectivity to business-critical data. Its AI-powered search capabilities offer:

• Intelligent Search & Personalization – Understanding user intent and context to deliver the most relevant results while respecting role-based access controls.
• AI-Powered Automation – Generating summaries, suggesting next steps, and automating repetitive workflows to streamline operations.
• Automated Knowledge Discovery – AI proactively suggests relevant documents, conversations, and insights based on ongoing work, reducing time spent searching for information.
• Transparency – Provide explicit references to information sources and explain search result relevance to help understand how it selects and ranks content.

How WWT delivers successful AI adoption

To help businesses unlock the full potential of Glean, WWT provides tailored workshops, assessments and integration services, including:

Strategic Workshops & Training

• Data Management Strategies – Organizing, labeling, and indexing company data for accurate enterprise search.
• AI Enablement Training – Ensuring employees can efficiently and securely use AI-driven tools.
• Persona-Based Optimization – Defining access levels and workflows to enhance user experience and security.

Seamless AI Integrations

• Connecting AI Tools – Integrating Glean and AI assistants like Copilot with existing enterprise systems for a unified workflow.
• Custom Automation Development – Designing solutions that enhance efficiency and minimize repetitive tasks.
• Security & Compliance Alignment – Implementing AI solutions that adhere to industry regulations and company policies.

Take the next step

Harness the power of AI-driven enterprise search to transform your organization's efficiency, productivity and innovation. Contact WWT today to learn how we can help you implement cutting-edge productivity tools and optimize your enterprise knowledge management.