A December 2021 White House Executive Order mandates that the federal government "be held accountable for designing and delivering services with a focus on the actual experience of the people whom it is meant to serve." It directs that citizen needs, informed by an understanding of how they experience Government, should drive priorities for service delivery improvements.

FedScoop event recap: Learn about the challenges and opportunities of securing government operations in the digital age and the transformative role of AI in enhancing the citizen experience.

WWT, Dell and NVIDIA panelists identify three pivotal areas that guide decision-making when assessing new technologies.