Retail

Retail Insights

67 results found

Unlocking the Power of Cisco CPaaS for Best-in-Class Customer Experience in Retail

Join us for an insightful virtual event focused on Cisco CPaaS (Communications Platform as a Service). This event will delve into how Cisco's CPaaS solutions can revolutionize customer interactions across multiple communication channels, enhancing customer satisfaction while optimizing operational efficiency. Attendees will gain a comprehensive understanding of how Cisco CPaaS integrates with existing systems to deliver seamless, automated and personalized customer experiences. Whether you're looking to improve customer engagement, streamline processes or leverage AI-driven insights, this event will provide valuable knowledge and practical strategies to help you achieve your goals.
Webinar
•Apr 2, 2025 • 9am

Embedding Seamless Service at Panera Bread

WWT delivered next-gen restaurant experience for the industry leader in fast casual dining, working from strategy to execution to shift the way consumers engage with the Panera brand and its chain of bakery-cafés across the United States and Canada.
Case Study
•May 21, 2024

Overcoming Shadow AI to Drive Enterprise AI Adoption

AI is transforming enterprises — but are businesses actually using it effectively? In this episode of the AI Proving Ground Podcast, experts Jon Duren and Jay Custard explore the real challenges of enterprise AI adoption — from underutilized AI tools and shadow AI risks to the struggle of proving AI's ROI.
Video
•1:59
•Mar 19, 2025

Digital Trends Spotlight: AI Insights for CX Leaders

An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025

Beyond Efficiency: How AI is Fundamentally Reshaping Work

At SXSW 2025, leaders from WWT, Glean, Codeium Windsurf and Unstoppable Domains explored AI's profound impact on work. Beyond efficiency, AI reshapes workplace dynamics, talent strategies and organizational structures. Embracing AI as a collaborator, dissolving professional boundaries and reimagining skills development are crucial for future success.
Blog
•Mar 14, 2025

Creating the Perfect Pizza Kitchen for Little Caesars

WWT built an app that made it easier for employees to make the right decisions at the right time, and empowers them to deliver on Little Caesars' patented Hot-N-Ready promise.
Case Study
•Jan 12, 2022

Driving Delightful Shopping Experiences at Schnucks That Extend Beyond the Brick and Mortar

WWT designed and built a mobile app that delivered a seamless omnichannel experience with a rewards program that kept Schnucks grocery shoppers coming back for more.
Case Study
•Jan 12, 2022

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Oct 21, 2024

Restaurant Chain Achieves High Accuracy on Food Measurement with Computer Vision Solution

This National Restaurant Chain, one of America's largest privately owned fast-food chains, wanted to improve its food measurement accuracy and kitchen workflow practices to ensure that menu items are always freshly available for customers.
Case Study
•Aug 24, 2022

Reinventing the Corner Deli and Increasing Customer Loyalty at Jersey Mike's

WWT and Jersey Mike's partnered to develop an award-winning immersive mobile app that delivered a personalized and seamless ordering experience that left customers wanting more.
Case Study
•Jan 12, 2022

Planning for and Securing Success for Jersey Mike's Most Generous Day of the Year

Jersey Mike's annual Day of Giving is this QSR's most important day of the year. WWT helped plan, prepare and test for the high-traffic event to ensure the app and platform could scale to five times average daily volume.
Case Study
•Jan 4, 2024

Implementing Data Governance for Business Results

Learn how mature data management practices helped one organization better address competitive business needs.
Case Study
•Jan 4, 2024