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About BigPanda & WWT
WWT and BigPanda empower enterprises to streamline and automate incident management workflows to minimize outages, improve efficiency, and drive greater observability value and alert actionability. WWT uses BigPanda to help customers realize new architectures that unlock the power of actionable alerts, the use of AI and Generative technologies to accelerate complex incident investigation, and context-aware automation to improve ITOps and Service Operations efficiency and better service availability.
Introducing BigPanda Biggy AI
Transform incident response with AI-powered situational awareness.
Partner Contribution
• Jan 6, 2025
The Ultimate Guide to Identifying the Perfect AIOps Platform
Whether you're looking for a solution to optimize your incident management or enhance your current ITSM and observability tools, AIOps can help you improve processes and outcomes.
Video
• 28:25
Oct 14, 2024
Partner POV | BigPanda delivers full context for faster, scalable AIOps
The teams that keep IT services running all share one thing: a need for data and knowledge that spans their systems and tools. Yet, they often lack the vital cross-system context necessary to analyze and collaborate effectively to remediate incidents quickly.
Partner Contribution
• May 22, 2024
Automation.Day STL '23 - Closing the Loop: Automated App Remediation using Event-Driven Ansible
The traditional IT operations workflow has always relied on a process and procedure cycle that ultimately requires manual intervention to restore production services and resolve an active incident.
In this session, presented by Nick Thompson from WWT, we explored how the combination of Event-Driven Ansible, application telemetry, and a solid foundation of observability can be combined to deliver the ultimate in closed-loop automation to reduce incidents and after-hours troubleshooting.
Video
• 34:44
Oct 25, 2023
5 Ways Observability in AIOps Helps IT Do More With Less
With inflation on the rise, many businesses are looking to cut costs to help keep prices under control and profits in line with expectations. Thanks to an increasing reliance on technology, IT is often a major contributor to operating expenses.
Article
• Jun 9, 2022
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