Observability and AIOps

Comprehensive visibility across IT and the business

Observability and AIOps combine data collection, analysis and AI-driven insights to deliver comprehensive visibility across complex systems.

By moving from monitoring to observability to AIOps, organizations can proactively solve for common IT problems, streamline operations and enhance end-user experiences.

Our consultants and engineers work with clients to extract data from foundational monitoring tools, prioritize key metrics and uncover insights using AI.

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Grow your observability and AIOps capabilities

No matter your organization's level of experience with observability and AIOps, we can take you to the next level.

Labs and Learning

Gain hands-on experience with some of the most commonly used observability and AIOps tools.

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Events

Hear from industry experts about the impact observability and AIOps are having on IT and the business.

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Roadmap Workshop

Learn how to evolve your performance monitoring tools into an observability and AIOps platform.

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A structured approach to generating value

The journey from monitoring to observability to AIOps takes time. In addition to setting a long-term strategy, our consultants and engineers work with you to prioritize and develop use cases that deliver immediate value.

Tools Consolidation

Improve management and reduce the learning curve for new staff by consolidating duplicative monitoring tools.

Configuration Management

Gain visibility into all of your IT assets by leveraging a comprehensive configuration management database (CMDB).

Automated decision-making

Free up staff and management to focus only on decisions that require manual intervention by automating high-value decision making.

Digital experience monitoring

Ensure superior digital experiences for customers and employees by quickly identifying and remediating the root cause of performance issues.

Service reliability and availability

Protect against downtime and keep critical services running during unexpected events by detecting and addressing issues before they become major incidents.

Business continuity

Prevent business disruption by improving your mean time to repair, test, restore and resolve P1 outages.

Cost optimization

Save costs and gain operational efficiency by correlating data from multiple IT environments.

Cross-functional collaboration

Eliminate data silos that impede collaboration and decision-making across IT teams.

Security monitoring

Proactively respond to potential risks through continuous and automatic anomaly detection.

Compliance

Leverage log data for real-time compliance reporting, automated compliance checks and baselining.

Observability and AIOps partners

We work with leading vendors across the observability and AIOps landscape to help you optimize your current investments and reach your desired future state.

ThousandEyes

Measuring and monitoring user experiences, both employees and customers, is what ThousandEyes, now part of Cisco, does by providing unmatched visibility of resources in private, public cloud and hybrid cloud networks.

BigPanda

BigPanda identifies actionable, intelligent alerts from observability tools so that ITOps and Service Operations teams can quickly triage and automate incident response workflows.

Cisco

Cisco develops, manufactures and sells networking hardware, software, telecommunications equipment and other high-technology services and products.

Riverbed

Since its inception in 2002, Riverbed has helped the world's largest organizations empower the digital experience and drive enterprise performance. With two industry-leading solutions – Riverbed for Unified Observability and Riverbed Acceleration – Riverbed transforms data into actionable insights across the entire digital ecosystem and accelerates performance for a seamless digital experience.

ServiceNow, Inc.

ServiceNow is a cloud computing company focused on designing, building and managing IT automation for digital workflows in enterprise operations.

ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. Trusted by thousands of organizations across the globe, ScienceLogic's technology has been proven for scale by the world's largest service providers, enterprises, and government agencies.

Observability and AIOps are key components of automation but scaling automation across your organization requires capabilities in multiple IT domains.