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23 results found
What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
Simplify Edge Computing with "Edge in a Box"
WWT's Converged Edge Platform solution includes a portable way to deliver mobile services and applications at the far edge.
A Cloud Migration Primer for Global Financial Institutions
The shift from on-premises to cloud-based infrastructure is well underway. See how the top financial institutions are thinking about moving applications and workloads to the cloud.
Cloud Contact Center: What Are My Options?
When advocating for a cloud contact center, customer experience (CX) leaders must understand their basic hosting options and the leading platforms and software integrations to add to IT's shortlist.
Is Your Contact Center Ready for AI?
Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
How Google Cloud VMware Engine (GCVE) Streamlines Cloud Migration and IT Modernization
Before you embark on migration, learn how technologies from Google Cloud, VMware and Intel can streamline your journey.
Partner POV | High-efficiency LLM Serving on TPUs in Vertex AI Model Garden
Serving open-source models on TPUs with Hex-LLM.
Partner POV | Google Public Sector achieves Top Secret and Secret cloud authorization
Google Public Sector Google Distributed Cloud Hosted (GDC Hosted) is authorized to host Top Secret and Secret missions
Edge Solutions in a Cross Platform Design
Edge computing continues to be a top priority where digital transformation and 5G are creating a need for distributed platforms capable of running in multiple clouds to deliver experiences closer to the end user devices.
Partner POV | Tips to enhance your prompt-engineering abilities
Prompts should be clear, concise and informative to get the desired output from large language models (LLMs) and other generative foundation models.
Cisco SD-WAN for Cloud Network Optimization
Understand how IT leaders are building their SD-WAN infrastructure with a cloud-first mindset.
Partner POV | AI at Bat: How Major League Baseball is surfacing stats faster with AI
Whether informing MLB apps, the league's 30 teams, or broadcast partners, AI is bringing new insights to every play