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What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
Partner POV | Varonis Comparison of Major Cloud Providers
Adopting cloud technology is crucial for businesses to remain competitive, offering benefits like scalability, cost-efficiency, and access to advanced technologies. Understanding the differences between major cloud providers is essential for informed decision-making.
Is Your Contact Center Ready for AI?
Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
Partner Use Case | How a small Air Force team used Vertex AI to overhaul their manual processes
Discover how Google Cloud's Vertex AI transformed a small Air Force base by enhancing mission efficiency for service members within 90 days.
Partner POV | Google Public Sector achieves Top Secret and Secret cloud authorization
Google Public Sector Google Distributed Cloud Hosted (GDC Hosted) is authorized to host Top Secret and Secret missions
A Cloud Migration Primer for Global Financial Institutions
The shift from on-premises to cloud-based infrastructure is well underway. See how the top financial institutions are thinking about moving applications and workloads to the cloud.
Three Cloud Desktop Solutions: A Matter of Choice
When it comes to cloud desktop solutions, financial services institutions have a few solid choices. WWT experts offer guidance on potential use case alignment to help you determine which fits best into your ideal future-state platform.
Cisco SD-WAN for Cloud Network Optimization
Understand how IT leaders are building their SD-WAN infrastructure with a cloud-first mindset.
Partner POV | AI at Bat: How Major League Baseball is surfacing stats faster with AI
Whether informing MLB apps, the league's 30 teams, or broadcast partners, AI is bringing new insights to every play
Partner POV | Introducing the Unified Chronicle Security Operations platform
Chronicle's latest update unifies Google Cloud's SOAR and SIEM solutions, integrates Mandiant's attack surface management technology, and offers more robust application of threat intelligence.
Partner POV | Tips to enhance your prompt-engineering abilities
Prompts should be clear, concise and informative to get the desired output from large language models (LLMs) and other generative foundation models.
Pathways Language Model (PaLM)
Scaling to 540 Billion Parameters for Breakthrough Performance