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Sink or Soar: Turn AI into ROI with a CX Full-Stack Approach
WWT's approach to full-stack excellence provides CX leaders with a framework for unlocking efficiency, growth and fresh digital experiences for their customers.
The Security Implications of Adopting Large Language Models and Generative AI
Learn about instances where data breaches have occurred due to the use of third-party LLMs and generative AI, and why CISOs must develop robust policies to counter the risks associated with shadow AI.
Six Stages of Transforming into a More Data-Driven Organization
Fostering a workplace that makes data-driven decisions is what enables innovation and agility, helping all parts of the business make well-informed decisions on the fly.
Getting Started with Data Analytics Use Cases
We've learned a few lessons when it comes to the process a business can take to maximize success with data science.
Embracing the Benefits of Generative AI in Cybersecurity Operations
Organizations across the globe are weighing the security implications of adopting generative AI and LLMs in a corporate environment. Security teams need to embrace the moment and use these tools to increase speed and efficiency, augment staff and resources, and boost productivity.
8 Data Solution Trends for 2023 and Beyond
From digital twins to sustainable IT, these are eight trends our WWT data solutions experts are keeping their eyes on for 2023 and beyond.
Is Your Contact Center Ready for AI?
Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
Drive Customer Stickiness and Enhance the Bottom Line: The Power of LLMs and Generative AI in QSRs
To gain a competitive edge, quick service restaurants (QSRs) must seize the opportunities presented by large language models (LLMs) and generative AI to revolutionize the customer experience and enhance operational efficiency.
Digital Twins Mean Business
A new age is dawning for extended reality (XR) and digital twins. Here are 9 steps to developing successful digital twin projects.
Transform Retail Operations with Just Two Cameras and Vision AI
This article explores the transformative potential of computer vision technology, demonstrating its capacity to elevate the digital experience, optimize retail store operations, and deliver a robust return on investment (ROI) using only a pair of smart cameras and computer vision.
eBook: Putting AI to Work for Life Sciences
Recent AI advancements have allowed the field of life sciences to make significant leaps forward, completely reshaping traditional notions of the time and cost needed for therapeutic discovery.
3 Hurdles to Accelerating Scientific Discovery with Data
Life science organizations are investing billions to discover new molecules, yet they're still relying on old processes and siloed technologies to do so.