Contributions
38 Total
14 Articles
2 Blogs
2 Briefings
5 Events
5 Pages
1 Playlist
5 Videos
2 Workshops
2 WWT Research
Contributions
38 Total
14 Articles
2 Blogs
2 Briefings
5 Events
5 Pages
1 Playlist
5 Videos
2 Workshops
2 WWT Research
Bio
Contributions
About Mike
Thought Leader with Technology Solutions experience of 33 years - 15 years experience with Performance Engineering, Monitoring, Observability, & AIOps.
Started at WWT in January 2022 and currently manage the WWT Global AIOps Practice that encompasses all pre-sales engineering activities (demos, workshops, advisement/input into customer strategies, labs, influence into our Tier-1 GTM vendor partners roadmaps, early-access to test new OEM capabilities, PoCs/PoVs, and solution architecture). My team and I pride ourselves on industry expertise, technical relevance, humility, and acting as a trusted advisor for our valued customers.
Proud alumni of American Express for 24 years – Engineering Director of Global Loyalty Technologies, Director of Performance Engineering & Monitoring elevating the Enterprise Command Center with Tiered Monitoring Services & Critical User Journeys, Corporate Services Technologies (Business & Consumer Travel), Establishment Services’ Office Automation, WFC Telecommunications.
Enterprise Solutions Architect for OnX/CBTS specializing in Observability and AIOps for 6+ years.
MSIM – Arizona State University’s WP Carey School of Business
MIT Certification - Artificial Intelligence: Implications for Business Strategy Program