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Tailored services to help achieve business goals
Every successful technology transformation requires the alignment of technology tools, investment and consumption.
Our Customer Experience teams can help you maximize the ROI from technology investments across a wide variety of scenarios. We provide value at every step of the journey — from making initial software decisions through training workers to get the most from your investment.
Extracting the value of enterprise agreements
Enterprise agreements (EAs) are subscription programs designed to digitize and simplify how large companies manage software application licenses. With effective management, EAs are not only efficient pricing models but strategic tools organizations can use to realize the technology outcomes needed to stay relevant in today's competitive environment.
By factoring in services that support technology evaluation, design and adoption, WWT's EA+ program helps redefine EAs as crucial consumption vehicles that can drive innovation by enabling IT teams to take advantage of today's rapid evolution of software-driven capabilities.
By leveraging WWT's EA+ program, our integrated solution team will guide you through the entire process.
Make the best choice of consumption models and supporting ROI analysis working with our pre-signature software advisors
Completely understand all the software and tools required to ensure success and help build a roadmap to get you there, leveraging our Onboarding team
Ensure you have the latest consumption analytics and technology changes to proactively drive critical decision making working directly with your Customer Success Manager throughout the term of your agreement
Access the latest labs and training programs delivered through our Adoption Services delivery teams, Advanced Technology Center and Global Engineering teams
Paths to customer success
Explore the various services offered by WWT's Customer Experience team.
Roadmap to business value
EA+ is a full lifecycle model designed to identify the key components of a successful EA engagement. WWT's experienced Customer Experience teams provide the targeted education across each critical element, helping customers understand and plan a custom roadmap to success. By leading with education, EA+ from WWT anticipates potential pain points and accelerates how quickly customers can realize individual outcomes.
Developing a detailed roadmap for success requires business value conversations around how to align EA components with overall business strategy. To maximize the value of an EA, customers must fully be aware of the various challenges that might face.
EA+ business value overview
Creating a roadmap for success requires a business value focus. Download our EA+ business value overview below.