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Turning Data into Real-Time Actionable Insights for Retail CX | Experts
In today's experience economy, retailers are under immense pressure to deliver seamless, personalized omnichannel experiences. However, being locked into rigid third-party systems can severely limit a retailer's ability to innovate and adapt to evolving customer expectations.
Join our experts as they discuss the full-stack approach — a strategy that empowers retailers to own their critical digital systems like POS, loyalty programs and e-commerce platforms so they can capitalize on AI's vast potential, tap into valuable customer data and insights, accelerate innovation cycles, and deliver unparalleled retail experiences that build loyalty and trust.
Webinar
• Oct 1, 2024 • 9am
Retail Cybersecurity: Building a Brand Customers Can Trust | Experts
Join our experts as they discuss the dynamic and ever-evolving cybersecurity landscape in the retail sector. In this session, we will uncover the most prevalent cyber threats that retailers face today, from sophisticated ransomware attacks to targeted phishing scams, and discuss how these threats have evolved with the advent of new technologies. Discover the profound impact data breaches can have on financial stability, brand reputation and customer trust, and learn actionable strategies to mitigate these risks.
Webinar
• Sep 24, 2024 • 9am
From Silos to Synergy: Enhancing Retail Operations with Unified Commerce | Experts
As retailers expand into an ever-growing array of digital channels, customers enjoy unprecedented flexibility and convenience. However, this expansion also introduces more layers of complexity when it comes to back-end systems and platforms.
In this session, our experts explore how to navigate the challenges of disparate data silos that lead to employee confusion and hinder your ability to leverage actionable insights. By adopting a unified commerce strategy, retailers can gain operational efficiencies, make informed decisions, personalize the customer experience and ensure their business remains competitive in a rapidly evolving market.
Webinar
• Sep 17, 2024 • 9am
Migrating to the Cloud for a Competitive Edge in Retail | Experts
Staying ahead in retail means embracing cutting-edge technology. Join our experts as they unveil how cloud technology is revolutionizing retail by enhancing customer experience (CX), boosting employee productivity and providing a competitive edge. Discover the secrets behind real-time inventory management, seamless omnichannel strategies and personalized customer experience. You'll learn how to navigate the challenges of cloud migration with practical strategies to ensure smooth transitions and minimal disruptions.
Webinar
• Sep 10, 2024 • 9am
Navigating Public Markets and Trends with 'Market Visionary' Keith Fitz-Gerald
Join us for an exclusive webinar featuring renowned market analyst Keith Fitz-Gerald as he delves into the critical topics shaping today's business and IT landscapes, the potential of AI in different industries and the state of the U.S. economy. Keith also provides in-depth market analysis and long-term investment strategies to secure your financial future, and identifies current global market concerns, the impact of offshoring and effective digital strategies.
Webinar
• Jul 18, 2024 • 9am
Global Business Insights with 'Market Visionary' Keith Fitz-Gerald
Nebulous macroeconomic conditions—global conflict, a complicated financial market landscape, and the fast-moving advancement of AI, to name just a few—are forcing executives to more closely scrutinize budgets, including IT investments. What's in store for the socioeconomic landscape in 2024?
Join Keith Fitz-Gerald, principal of the Fitz-Gerald Group, as he talks with WWT's Matthew Coble about the global trends that business leaders should keep in mind heading into the balance of this year. Keith and Matthew also discuss how to best communicate the role AI will have on business models in the future, how technology is transforming some of the world's leading companies and which companies and verticals to keep an eye on in the near-term.
Webinar
• Jan 24, 2024 • 9am