Optimizing the digital employee experience (DEX) is crucial for increasing employee productivity, collaboration, innovation and engagement. But how can organizations proactively identify which improvements to make and measure their impact? The DEX score, powered by digital experience monitoring (DEM), serves as a quantifiable metric to evaluate this experience — much like a GPA reflects academic performance. This webinar explores implementing DEM and leveraging the DEX score as a benchmark. You'll learn how to define key performance indicators comprising the DEX score, gather insights across the digital employee journey, identify friction points, set target scores based on industry standards, and use the score to drive improvements to employee satisfaction and productivity.

The Riverbed Observability and Optimization Platform helps seamlessly connect all your observability data to prevent, identify, and resolve complex issues faster

Global Credit Union (formerly Alaska USA Federal Credit Union) struggled with disparate monitoring tools that hindered their ability to understand incidents and application performance across their complex infrastructure. With Riverbed, they gained visibility and actionable insights, proactively and improving user experience for their 700,000+ members worldwide.

IT teams can improve service while reducing costs, Mean Time to Detect and Mean Time to Repair with AI-driven self-healing and proactive service assurance powered by Intelligent Service Desk from Riverbed Aternity.